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Our Services © UTB Bank

Protect Your Card

How to Keep Your Debit Card Transactions Safe. Our carefully selected suite of identity and credit-related services integrate the power of the most advanced business information resources to inform, protect, alert, and assist in the event of identity theft or credit reporting inaccuracies

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Online Banking

Get help with Online Banking. We offer a free and personal service called 'Digital Lessons' for anyone unsure how to use Online Banking. It lets you speak to a Community Banker who will help you learn how to bank from home and is available to every UTB bank customer

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Discover New Features

Offers an online-only experience, making it ideal for people who are comfortable banking online and want the advantages that come with online banking. Discover may be especially attractive to those who want.

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Banking Services

Our bank has been provided various banking services to our customers.

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Find your answers faster in our popular FAQs topics

  • What is bank account?

    Is an arrangement made with a bank whereby one may deposit and withdraw money and in some cases be paid interest. It can be a deposit account, a credit card, or any other type of account offered by a financial institution.

  • How do I activate my card?

    Once you receive your physical card you can activate it directly online once you sign in. You'll need to have your card's expiration date and CVV to activate the card and you'll set a 4 digit PIN during the activation process

  • How do I change my password?

    Log in into your online Banking with your account number and password, Go to account setting, put the old and the new password you want to change and click submit. You can as well change your transaction pin.

  • How do I transfer funds another account?

    Visit our Bank Website, Log in with your account number and password, Go to Fund transfer, put the account details you want to transfer and hit the transfer button. You will receive transaction message your account E-mail.

  • How do I verify my identity?

    The user takes a photo of their driver's license, state ID, or passport to verify their identity. Data extracted from the document pre-fills form. The user confirms the data and address in the sign up form.

  • How do I download the App?

    Open Google Play. On your phone, use the Play Store app, find an app you want. To check that the app is reliable, find out what other people say about it. Under the app's title, check the star ratings and the number of downloads. When you pick an app, tap Install (for free apps) or the app's price..

  • How do I set up a new user?

    Enter your username and password on Online Bank Website Click Sign In, and login to your Online Banking profile with your account number and Password. STEP 2: Click on Account profile. STEP 3: A list of your existing recipients will display on the screen. Go to account setting and follow up.

  • How do I change my previous information?

    Call or write a letter to your bank requesting a form which will change the information on your bank account. This form will be sent to the address of record on your account. Complete the form and return it to the bank.